FAQ/Terms and conditions
Pricing
All prices in the shop exclude 21% EU VAT. All VAT will be added upon checkout.
Custom orders.
It is possilbe to order custom order prints in the webshop. For the photos that are up for this you can find under "Custom order" prints, and it will be in the description. Custom orders will be printed at a high quality printing company. When you order one, I make sure to order this print in 24h. Because it is printed on order, it will take 2-3 weeks before shippig.
Shipping
All packages will be packed in a secured cardboard tube, box or envelope. All photos are protected with a white border. The photos will be wrapped in a envelope or plastic sleeve. All orders will be handled with great care.
In case one of your ordered products isn't available yet, we'll ship the entire order when all photos are in stock. If you don't want to wait, please get in touch with us.
If your order hasn't arrived within one week after the planned date of delivery, please contact us at [email protected]
If the package is heavily damaged during transport and the goods are damaged because of this, do not sign for the delivery. You will need to file a complaint with the delivery company to get a refund for the damage. If you sign for the delivery, you accept the product as is (including possible damage).
We will always try to ship your order as safely as possible. However, it can still happen that the package looks fine, but the goods inside are damaged. If this happens, please take pictures and contact us by sending an e-mail to [email protected] so we can work with you to solve the issue. Please make sure to send such an e-mail within three days after delivery. If you wait too long, we will not be able to help you.
Limited edition products with artist signatures on them can only be replaced as long as stock lasts.
Prints
All photos are printed on high quality gallery paper. Any additional details, such as the use of special black & white paper can be found in the item's description.
Copyright
All photos are copyrighted by Lindy Balduk Photography.
Artists
All pictures of musicians or other artists are official collaborations. This means that besides supporting me, you also support your favorite artists by buying these prints.
Checkout
Adding the item to your cart only guarantees your purchase after the check out.
Returns
We handle a 14-day return policy. All products must be returned in the exact state they were shipped in. Any damaged products will reduce the amount that will be refunded, or void the return entirely.
Bundled items can only be returned as a complete bundle. Splitting up bundled items is not an option.
If your bundle includes a personal discount code, redeeming the code voids the 14-day period for returns of the entire bundle.
Company details
Lindy Balduk Photography Thorbeckestraat 29
6882 JA Velp The Netherlands
VAT-ID: NL003187923B08
COC: 77385942
These terms and conditions apply to the products sold on www.lindybaldukphotography.bigcartel.com